Terms & Conditions

Last Updated: September 30, 2026

Welcome to Astupia. These Terms & Conditions govern your use of the Astupia website and your purchase of products through our online store.

By accessing or using Astupia, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. About Astupia

Astupia is an online shopping platform offering a range of products, including groceries, perfumes, clothing, fashion products, household essentials, and other products.

2. Website Use

You agree to use Astupia only for lawful purposes.

You must not:

• Use the website for fraudulent activities
• Attempt to gain unauthorized access
• Interfere with website functionality
• Upload malicious software or harmful code
• Misuse customer or seller information
• Copy or reproduce website content without permission

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and specifications are accurate.

However, product colors and appearance may vary depending on device displays, photography, lighting, or manufacturer packaging.

4. Product Availability

Product availability may change without notice.

If an ordered product becomes unavailable, Astupia may contact the customer regarding available alternatives, cancellation, or refund where applicable.

5. Prices

Prices displayed on the website are subject to change.

Astupia reserves the right to correct pricing or listing errors. If an obvious pricing error affects an order, we may contact the customer before processing the order.

6. Orders

Placing an order constitutes a request to purchase the selected products.

Astupia may cancel or decline an order in circumstances including:

• Product unavailability
• Pricing or listing errors
• Suspected fraudulent activity
• Payment issues
• Incorrect customer information
• Delivery limitations
• Violation of these Terms & Conditions

7. Payments

Customers are responsible for providing accurate payment information.

Payment processing may be handled through third-party payment providers. Additional terms may apply to those payment services.

8. Delivery

Delivery availability and estimated delivery times may depend on the customer's location, product availability, order processing, courier availability, weather, holidays, and other circumstances.

Estimated delivery times are not necessarily guaranteed delivery times.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

10. Intellectual Property

The Astupia name, logo, website design, text, graphics, photographs, and other original website materials may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit Astupia's protected content without appropriate authorization.

11. Third-Party Services

Astupia may use third-party services for payment processing, delivery, analytics, hosting, communications, or other business functions.

Use of such services may be subject to the relevant provider's terms and policies.

12. Limitation of Liability

To the extent permitted by applicable law, Astupia will not be responsible for losses arising from circumstances outside our reasonable control, including third-party service interruptions, delivery delays, technical failures, or events beyond our control.

Nothing in these Terms & Conditions is intended to exclude rights or protections that cannot legally be excluded.

13. Changes to These Terms

Astupia may update these Terms & Conditions from time to time.

The updated version will be published on this page, and the "Last Updated" date will be revised accordingly.

14. Contact

For questions regarding these Terms & Conditions:

Email: astupiaa@gmail.com
Phone: +974 6005 3581